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SXSW 2012 – Creepy or Creative Social CRM?
Where is the fine line between Creepy and Creative Customer Service? For the 2012 SXSW Interactive event in Austin, TX on March 9-13, we are putting together a panel discussion with BJ Emerson of Tasti...
View ArticleFranchise Social Media Summit
I am thrilled to be speaking at Franchise Social Media Summit 2011. As part of Social Media Week 2011, organizers Paul Segreto and Jeremy LaDuque have put together a one-day virtual conference for...
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